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Terms of Service

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1. Purpose

These Terms of Service (“TOS”) represent the basis of a contract between you, or the entity on whose behalf you are executing this agreement (“you” or “your”), and CIRRIUSbusiness.com, LLC (“CIRRIUSbusiness.com Hosting”, “we”, “us”, or “our”). By corresponding with us, browsing our web properties, or using our Services, you accept these TOS and agree to abide by the then-current version of: these TOS, our Acceptable Use Policy, our Support Policy, our Refund & Billing Policy, our Privacy Policy, our Server Maintenance Policy, and our DMCA Policy. These Policies may be modified from time to time, and by continuing to use our Services, you agree to be bound by the modifications. The most recent version of these TOS can always be found here.

2. Customers

While we facilitate your business on the Internet, we are an independent contractor. We only have control of the products and services we provide directly and are not liable for your actions, the actions of third-party service providers, or the actions of individuals who use your instance of such products and services (“End Users”).

3. Services

CIRRIUSbusiness.com provides a number of services and products to its customers, collectively referred to as the “Services.” Regardless of whether you pay for a Service or receive it as part of a package, any Service you request or allow to be provided by CIRRIUSbusiness.com is included as part of the “Services” in these TOS and other Policies. All Services are subject to each of our Policies. Certain Services may also be provided by third parties, and their terms of service or use may apply. We may change the specifications or details of the Services at any time, and third-party providers may also modify their offerings. We will use commercially reasonable efforts to inform you of changes.

a. Knowledgebase

Additional information on our Services can be found in our Knowledgebase: https://staging.cirriusbusiness.com/services/knowledgebase

b. Services Offered

CIRRIUSbusiness.com offers various products and services, including:

c. Terms Specific to Domain Name Services

We resell domain names. When you apply to register a domain, your request is transmitted to eNom (www.eNom.com). By using our Domain Name Services, you agree to be bound by eNom’s policies:

www.eNom.com/terms

It is your responsibility to ensure your domain name does not lapse. We are not responsible for any lapses or damages caused by expiration. We will attempt to renew domain names that are set to auto-renew, but ultimate responsibility remains with you.

For domain verification policies:

d. Terms That Apply to All Hosting Services
  • Hosting accounts have allocated bandwidth based on the package selected. Unused bandwidth does not roll over.
  • Hosting accounts include primary IP addresses; additional IPs may be purchased.
  • Excessive use of CPUs, servers, or other resources may result in service restrictions.
e. Terms That Apply to All Hosting Services
  • Unmanaged Hosting Services: Customers are responsible for firewalls, security, and maintenance.
  • Managed & Unmanaged Hosting with Root Access: Customers are responsible for any changes made using root access.
  • Cloud VPS Hosting: Billed by usage with an itemized breakdown on invoices.
  • VPS Hosting: Limited to 2 million inodes.
  • Shared Web Hosting: Limited to 600,000 inodes and 35 concurrent HTTP connections.
  • Reseller Hosting: Limited to 600,000 inodes per account.
  • Email Hosting: Emails in the trash or spam folder are deleted after 30 days.
  • Backups: Shared, Reseller, Managed, and Core Managed Hosting backups older than 30 days may be removed.
4. Resellers

Resellers agree to be bound by these TOS and Policies. Any additional or conflicting terms imposed by a reseller are disclaimed and could result in account cancellation.

5. Access

You will not have physical access to the servers on which your data is stored. These servers are often shared with third parties.

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